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Guide to NHS Services Outside of GP Opening Times

Local residents are being urged to use NHS services wisely and ensure they choose the right service for their illness or injury.

  • NHS 111

NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs. 

They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.

  • GP out-of-hours service (OOH)

You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.

  • Self-care

Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:

  • painkillers such as aspirin, paracetamol, and ibuprofen
  • anti-diarrhoea tablets and rehydration powders
  • indigestion treatment
  • bandages and plasters
  • antiseptic cream or spray
  • first aid kit
  • Pharmacies

Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries. 

Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. 

  • Minor Illness and Injury Units

There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is required.

 

Peterborough MIIU

Monday – Sunday: 8am-8pm

Ely MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 8.30-6pm

Doddington MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 9am-5pm

North Cambs Hospital, Wisbech

Monday -Friday – 8.30-6pm 

  • Mental Health – 111 option 2

There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.

The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Click HERE for further information. Calls to NHS 111 are free from a landline or mobile phone.

*Patients registered with practices in Wisbech can access the service via dialling 111. The call handler will then transfer them direct to the FRS service.

 

  • Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.

 

Shingles Immunisation for 2018-19

Who can have a free shingles vaccination?

You are eligible for the shingles vaccine if you are aged 70 or 78 years old.

In addition, anyone who was eligible for immunisation in the previous three years of the programme but missed out on their shingles vaccination remains eligible until their 80th birthday. This includes:

  • people in their 70s who were born after 2 September 1942
  • people aged 79 years (until their 80th birthday)

Any individual who reaches their 80th birthday is no longer eligible for the vaccination due to the reducing efficacy of the vaccine as age increases. This reflects the recommendation made by the Joint Committee on Vaccination and Immunisation for the shingles immunisation programme

This is a one off vaccination and reduces the chances of developing shingles, and even if you do develop shingles then the disease is likely to affect you less severely.

Shingles is caused by the reactivation of the chickenpox virus and lies dormat after infection as a child. Later in life it can reactivate and cause shingles. why this happens is not completley known, but reaching an older age makes the virus much more likely to reactivate.  Shingles and its complications can be difficult to manage.  The treatment options vary from person to person depending on the area affected by the shingles.  It is important to see your GP as soon as possible after the rash occurs, as some treatments work best when given early.  Shingles can not be caught from someone with chickenpox, however, it is possible to catch chickenpox from someone with shingles.

Leaflet:

Shingles Leaflet

Keep Well this Winter.........

Kids back at school? And the bugs that come with it? 

No sooner do the kids start a new term than they pick up some lurgy or other. 

Coughs and colds, upset tummies, sickness bugs and head lice are among some of the main culprits, all of which can be treated at home with basic medicine available from your local pharmacy - no GP appointment or prescription required! Alternatively practice nurses, can help with lots of minor conditions which mean you don’t need to see a GP.

Remember that children can get between eight to 10 colds a year and a cough can last at least three weeks before it starts to improve. Visiting your GP and getting medication on prescription, which could be easily bought over the counter, costs the local NHS approximately £45 each time you visit.

For further information on treatment of common childhood illnesses you can view or download the local NHS ‘Your Guide to Childhood Illnesses’.  A handy guide on common childhood illnesses for parents of children under six, it also has information about spotting the signs of a serious illness and local NHS services.

link to the guide is: https://www.cambridgeshireandpeterboroughccg.nhs.uk/news-and-events/leaflets-and-guides/your-guide-to-childhood-illnesses

Heading off to university or have children starting university?

Whether you’re a fresher or heading into your final year, or a parent of a university student, we have a few basic health care tips for students.

  1. Get the ACWY vaccine – it protects against four different strains of the meningococcal bacteria that cause meningitis and blood poisoning (septicaemia): A, C, W and Y. Ask your GP practice for the vaccine.
  2. Register with a GP when you get to university. You never know when you might need medical help. If you take any regular medicines that are only available on prescription, for example the contraceptive pill, make sure you have enough to last the term or until you can register with a doctor close the university.
  3. Take a first aid kit with you. It might not be the most exciting thing to pack but a first aid kit with plasters, painkillers, treat for upset stomachs, thermometer, tweezers, insect bite cream or spray and antiseptic cream is a good start.

Stocking up your medicine cabinet

Autumn is a good time of the year to give your medicine cabinet a review, before winter comes. Below is a good basic first aid kit that all homes should have, it means you have the right things for basic first aid, and it’ll also save you a trip to the pharmacy if you’re not feeling well. Your first aid kit could include:

  • plasters • small, medium and large sterile gauze dressings and sticky tape • at least two sterile eye dressings • triangular bandages • disposable sterile gloves • tweezers, scissors and safety pins • alcohol-free cleansing wipes • thermometer (preferably digital) • skin rash cream, such as hydrocortisone or calendula • antiseptic cream • painkillers such as paracetamol , aspirin (not to be given to children under 16), or ibuprofen • cough medicine • antihistamine tablets • eye wash and eye bath

Improving access and awareness of local services

To help raise awareness of current local services, a new mobile app is now available to download. Quick and easy to use, the ‘MyHealth Cambridgeshire & Peterborough’ app directs you to your nearest appropriate NHS service. This includes local GPs, pharmacies, minor injury units, and dentists, based on your location or postcode. 

The app is free to download for iOS via Apple Store and for Android via Google Play by searching for ‘MyHealth C&P CCG’.  It is also available in five other languages, including Polish, Latvian, and Lithuanian.

 Physiotherapy Service Update

If you are living with pain due to your joints, muscles or nerves then you can access NHS Physiotherapy advice and treatment directly from DynamicHealth, provided by Cambridgeshire Community Services NHS Trust. To find out more, simply visit http://www.eoemskservice.nhs.uk/home

 

 

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