What is e-referral?
e-referral is the service that allows your GP to choose your hospital or clinic and book an appointment with a specialist.
When you and your GP agree that you need to see a specialist, you will be able to choose from at least four hospitals or clinics. You will also be able to choose the date and time of your appointment. If the referral is not an urgent one the decision to make the referral will first be discussed by your GP at the weekly referral meeting with colleagues. If an alternative to referral is made your GP will contact you to explain the next step and how you will be managed.
The benefits of e-referral:
- You can choose from at least four hospitals
- You can also choose the date and time for your appointment.
- You experience greater convenience and certainty. With the old system, your hospital or clinic chose the date and time of your appointment. This may not have been convenient for you. With e-referral, the choice is yours.
- There is less chance that information will get lost in the post because more correspondence takes place through computers.
e-referral and urgent appointments:
Your GP may make an appointment for you to see a specialist urgently (2WW), this means you will be seen within 2 weeks. It is very important that you attend the appointment. If you can't make it, call the hospital as soon as you can to rearrange.