How to make an Appointment

calendarDuring the covid pandemic we are triaging all incoming telephone calls, the receptionist will put you onto a call back list with one of the GP's.  The GP will call you back and conduct an assessment of your problem - if you require a face to face appointment the GP will arrange this with you at the end of the call.  We routinely protect slots for each day to allow the GP to call patients in on the day if this is needed.  We ask you to be polite and patient with our reception team who will need to ask you some questions when they speak to you.  Due to the volume of calls coming in and out of the practice you may find the lines are busier than normal so we ask you leave the early morning and afternoon periods free to allow for patients calling for urgent help to get through.  Nursing appointments are available to book through the reception team so please continue to call for your routine testing i.e. dressings, smears, injections blood tests etc.  We have a new entry system which requires you to first press the intercom when arriving at the front door, a member of the reception team will speak to you, please be patient as they may be trying to complete a telephone call before being able to answer.  If you have an appointment you will be asked to then wait outside until the clinician comes out to collect you, please arrive wearing a face mask.   All clinical staff will be wearing full PPE during your appointment.

You may also like to sign up to and use DoctorLInk (click below)

https://app.doctorlink.com/millroadsurgery-cambridge/register/

Evening and weekend appointments now available at the GP Hub (Cornford House Surgery and Nuffield Road Surgery)

We are now offering evening and weekend appointments with a GP or nurse as part of Extended GP Opening hours. These are for routine, non-urgent issues.

You can book your appointment through our receptionist who will give you a time, date and venue for your appointment.  

Our receptionist will also at be able to answer any questions you have about the service and how to cancel or change your booking.

If you would like to find out more please go to www.openlater.co.uk

 
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