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Welcome to the Mill Road Surgery Website

The main surgery is situated in the University City of Cambridge with a branch surgery at nearby Cherry Hinton.

Due to the essential covid vaccination programme it will be necessary to close our Branch Surgery in Cherry Hinton on some half days.  We apologise for the inconvenience to patients.  On such occasions please contact the Mill Road Surgerysurgery

What to expect when you visit the Practice

Due to the coronavirus outbreak, how you contact us will be different at the moment.  This is to limit face to face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see the GP, please telephone us and we will arrange for you to speak to a GP or you can use the DoctorLink app (details below) or you can call NHS 111. Please do not come to the surgery unless you have an appointment.

Appointments are being delivered face to face, online and over the telephone.  If you are asked to come into the surgery please arrive wearing a face covering.  Measures are in place to keep you safe from infection during your visit to the surgery.

If you are waiting for a check-up please be assured we will be in touch.

Everyone is welcome in General practice


COVID-19 Vaccination programme


Patients are asked not to contact the surgery regarding COVID-19 Vaccinations if they have not yet been contacted as we are working through the NHS recommended cohorts of patients.


The NHS has now moved  to vaccinating Cohort 9 (and above) to include age 50 years and over and aged 16 - 64 years who are in a clinically high risk group.


You will receive a text, letter or a phone call from a member of our staff inviting you to book your vaccine appointment.  The vaccine site for our surgery (which is working within a group of 6 practices) is Cornford House Surgery in Cherry Hinton Road, Cambridge.  Other large sites are also opening up in the area i.e. Grafton Centre and some Pharmacies will also begin offering the vaccine from their premises. When you visit for your vaccine please wear something warm as you may need to queue outside the building, you may also be asked to wait for 15 minutes post vaccine ( if being given the Pfizer Vaccine) and this will be in a tented area outside so again warm clothing is advised. We also have lists of patients that are not able to travel and are housebound - we have already completed one session to do this - if you have been missed out or you know of a friend or relative please let us have the details. 

You can also book your vaccine by calling 119, but only if you are aged 50 or over or are in a clinically extremely vulnerable group or in receipt of a Carer's Allowance, or are a frontline Health or Social Care Worker.

Please be aware that the NHS will never ask for payment for the Covid-19 vaccination and any text message requesting payment should be ignored.


When more vaccines become available, the vaccines will be offered to other people at risk as soon as possible. Please don’t contact the NHS to seek a vaccine before then.


If you have not yet been approached about having the Covid-19 vaccine, please read the information: why you are being asked to wait. You can also find further information on the Covid-19 vaccine here.


Please continue to abide by all the rules of social distancing, wearing of face masks and hand hygiene guidance, which will still save lives, this still applies after you have received your vaccine.

Find your NHS Number:


If you need to take time off work - below is a Self-Certificate Form that can be printed off and handed to your employer:

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DoctorLink is our new online service where you can:

  • access advice
  • book appointments online 
  • request Fit/Sick Notes

Sign-up is simple and you can create an account here:

For all urgent appointments we ask that you undertake a symptom assessment through DoctorLink.  The symptom assessment will ask you a number of questions to  identify your problem. The outcome of your assessment will direct you to the right treatment, whether emergency care, GP care, nurse or self care.

If your outcome indicates that an appointment is required at the GP Practice you simply click on the "book appointment" button and book your appointment directly.

{For the present we are not releasing face to face appointments, these will be for telephone slots with a GP, we ask you to allow some flexibility around the time slot}

If no appointments are available, you will see a "request an appointment button" please click this. Once the request has been submitted, you will then be contacted by a member of the practice team, to arrange an appointment within the identified timeframe, as outlined in the outcome of your symptom checker.

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(Site updated 21/03/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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