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Welcome to the Mill Road Surgery Website

The main surgery is situated in the University City of Cambridge with a branch surgery at nearby Cherry Hinton.

What to expect when you visit the Practice

Due to the coronavirus outbreak, how you contact us will be different at the moment.  This is to limit face to face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see the GP, please telephone us and we will arrange for you to speak to a GP or you can use the DoctorLink app (details below) or you can call NHS 111. Please do not come to the surgery unless you have an appointment.

Appointments are being delivered face to face, online and over the telephone.  If you are asked to come into the surgery please arrive wearing a face covering.  Measures are in place to keep you safe from infection during your visit to the surgery.

Please continue to wear a face covering and social distance

All of our COVID-19 secure measures remain in place. Patients are asked to continue to wear a face covering, unless they are exempt, and to follow social distancing when visiting our GP Practice.   This follows the national Infection Prevention Control (IPC) Guidance for all healthcare settings and will help to ensure the safety of our staff and patients at all times.

Thank you for your continued support.

Everyone is welcome in General practice

COVID-19 Vaccination programme


Vaccinators on Tour coming to a venue near you!   The Cambridgeshire and Peterborough NHS has launched a new mobile vaccinator team.  Anyone aged 18 or over is invited to get their COVID-19 jab from The Vaccinators at any of the forthcoming locations - no appointment required, just turn up.

This is alongside a range of walk -clinics for 1st or 2nd Astra Zeneca doses running at vaccination centres and Pharmacies.  All dates can be found on the dedicated Vaccinators on Tour website via that will be updated daily with the latest information.

Booster Vaccinations (after 182 days from dose 2)

Cohort 1-10 patients (40yr+, clinical at risk, Health & Social Care Workers) book a booster via NBS/119.  National invites are staggered so you may not receive an invite immediately but you can still book online/119.  Walk in boosters available at specific Community Pharmacies & Vaccination Centres currently - check (except Chesterton Bowls Club) from now. No eligibility letter required for walk in booster vaccination is needed if 40yrs or over.

Patients with health conditions requiring a booster earlier than 182 days see "News" section on this website.


How to access your COVID-19 vaccination status

You can access your COVID-19 vaccination status through the free NHS App  You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.  The app only shows your COVID-19 vaccination status in the form of your vaccination record.  In the future, the app will also show your COVID-19 test results.  The NHS App records those vaccines given in the UK, it will not show vaccines given overseas, this is because the UK vaccine sites record directly into a linked website (NIMS).

Vaccinations Given Abroad

Only MHRA approved vaccines can be added to NIMS (NHS).  From 2 December patients will be able to book into a regional centre via National Booking Service (NBS) for a vaccination validation appointment.  Grafton Centre will be one of the regional centres for this service.  You will need to take an ID & Vaccination information with you - this service is by appointment only.  If the information check meets the requirement for a vaccine record a request will be raised to NIMS. The Practice can manually add information to your GP record but this will NOT update or provide a COVID pass.

Vaccination queries - missing or incorrect (vaccine given in UK)

For missing or incorrect data, contact 119 and ask for a referral to the Vaccination Data Resolution Service (VDRS), current turnaround time is currently 21 days.

Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status or update the NHS APP.

To use the NHS App, you must be:

If you’re aged 13 to 15, you’ll need to contact your GP surgery to request access to GP online services before you can use the app.

Children under 12 yrs cannot get COVID-19 vaccination status, as children are not currently being vaccinated against COVID-19.  If you’re travelling abroad, you and any children you’re travelling with may need to show proof of a COVID-19 test, with or without a completed vaccination course.

See the GOV.UK foreign travel advice pages for guidance on the entry requirements of your intended destination country.

Find your NHS Number:


If you need to take time off work - below is a Self-Certificate Form that can be printed off and handed to your employer:

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DoctorLink is our new online service where you can:

  • access advice
  • book appointments online 
  • request Fit/Sick Notes

Sign-up is simple and you can create an account here:

For all urgent appointments we ask that you undertake a symptom assessment through DoctorLink.  The symptom assessment will ask you a number of questions to  identify your problem. The outcome of your assessment will direct you to the right treatment, whether emergency care, GP care, nurse or self care.

If your outcome indicates that an appointment is required at the GP Practice you simply click on the "book appointment" button and book your appointment directly.

{For the present we are not releasing face to face appointments, these will be for telephone slots with a GP, we ask you to allow some flexibility around the time slot}

If no appointments are available, you will see a "request an appointment button" please click this. Once the request has been submitted, you will then be contacted by a member of the practice team, to arrange an appointment within the identified timeframe, as outlined in the outcome of your symptom checker.

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(Site updated 01/12/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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