Changes to how we are working

All changes are designed to reduce the spread of the virus and minimise the impact of COVID-19 on our most vulnerable and frail patients.

1) Routine GP appointments have been suspended whilst we concentrate on urgent care for the most unwell.

2) We have moved from face-to-face appointments to telephone and video appointments.

3) ALL patients will need to speak to a medical professional to determine the need for an appointment (telephone triage).

If you are asked to attend in person for a diagnostic test or examination by a clinician please note we are practising social distancing in our waiting room and have introduced gaps inbetween appointments.  Staff will be using the appropriate PPE.  Patients should arrive wearing their own mask, please do not bring anyone with you into the building (exception children and those with mobility issues) entry is via the front door and you will be directed to exit via the back door to the car park and to dispose of any mask and gloves on leaving if these were provided by the practice, a clinical waste bin is positioned by the exit.   Rooms and equipment are then cleaned between patients. 

- If you think you have COVID-19 symptoms please go to 111 online DO NOT ATTEND YOUR GP SURGERY- Please follow the new NHS advice to self-isolate at home for 7 days if you have:
o a fever AND / OR
o a new persistent cough
o if your symptoms are manageable at home and you would not ordinarily require medical attention please do not call 111 unless your condition deteriorates.
- At this point in time GPs CANNOT test for the coronavirus which causes COVID-19

• If you need to take time off work - below is a Self-Certificate Form that can be printed off and handed to your employer:

  SC form